Case Studies
Oceania
Water Authority of Fiji (WAF) - Hunter Water Australia (HWA). Water Operators’ Partnership Case Study
The present report analyses the Water Operators’ Partnership between the Water Authority of Fiji (WAF), headquartered in Suva, Fiji, and Hunter Water Australia (HWA), located in Newcastle, Australia. WAF is the mentee partner, while HWA is the mentor utility. The partnership aims to build hands-on knowledge and share working methods to rapidly improve water service performance.
Policy Briefs & Reports
Global
GWOPA Annual Report 2014
This Annual Report reflects the activities and achievements of the Global Water Operators’ Partnerships Alliance in 2014
Case Studies
Latin America and the Caribbean
Aguas del Norte, Salta, Argentina and Caesb, Brasilia, Brazil. Water Operators' Partnership Case Study
The present report analyses the Water Operators’ Partnership (WOP) between the Compañía Salteña de Agua y Saneamiento S.A. (Aguas del Norte), located in the province of Salta, Argentina, and the Companhia de Saneamento Ambiental do Distrito Federal (Caesb), located in the federal district of Brasília, Brazil. In this WOP, Aguas del Norte is the recipient partner or mentee, while Caesb is the mentor utility. The partnership aims to strengthen...
Case Studies
Arab States
ONEE, Morocco - SIAAP, Paris, France. Water Operators' Partnership Case Study
The present report describes the Water Operators' Partnership (WOP) between the Office National de l’Électricité et de l’Eau Potable (ONEE, the national water, sanitation and electricity utility for Morocco) headquartered in Rabat, Morocco, and the Syndicat Interdépartemental pour l’Assainissement de l’Agglomération Parisienne (SIAAP, the sanitation utility of greater Paris), France. This ongoing partnership, which began in 2002, aims to...
Fact Sheets
Oceania
Water Operators’ Partnership between Water Authority of Fiji (WAF) Fiji – Hunter Water Australia (HWA) Australia
This fact sheet informs about the water operators' partnership (WOP) between WAF Fiji and HWA Australia. The partners focused on six priority areas following a dynamic and participatory diagnosis, which resulted in an ambitious one-year work plan. The management of the WOP was informal however followed the initial plan. Classroom and on the job training, frequent remote exchanges and operational assistance visits allowed for the expected...
Tools & Guidelines
National WOPs Facilitation Guidelines
These guidelines were developed by the Indonesia Water Supply Association (PERPAMSI), supporting and facilitating national water operators' partnerships (WOPs). The guidelines advise on national WOPs based on the Indonesian experience and include a step-by-step guide to the process, covering brokering, diagnosis, work plan development and more.
Fact Sheets
Latin America and the Caribbean
Water Operators’ Partnership between Compañía Salteña de Agua y Saneamiento S.A. (Aguas del Norte) Argentina - Companhia de Saneamento Ambiental do Distrito Federal (Caesb) Brazil
This fact sheet presents the highlights of the Water Operators' Patnership (WOP) between Aguas del Norte as mentee and Caesb as mentor. The initial focus for the WOP was energy efficiency. Building on this success, the operators extended their partnership and focus on metering, tariffs, IT systems and wastewater treatment.
Fact Sheets
Arab States
Water Operators’ Partnership between Office Nationale de l’Eau Potable et de l’Électricité (ONEE) Morocco – Syndicat Interdépartemental pour l’Assainissement de l’Agglomération Parisienne (SIAAP) France
The WOP is aimed to strengthen technical and organizational capacity of ONEE through knowledge sharing with SIAAP, besides technical support and training, mostly for water sanitation purposes. Self-facilitated and financed, the WOP progresses at its own pace, in response to the needs of the partners, being the knowledge sharing currently through direct interaction between the respective technical departments.
Fact Sheets
Africa
Water Operators’ Partnership between Office National de l’Eau et de l’Assainissement (ONEA) Burkina Faso – Office National de l’Électricité et de l’Eau Potable (ONEE) Morocco
This Water Operators' Partnership aims to boost the technical and organizational capacity of ONEA Burkina Faso through training and targeted operational assistance from ONEE Morocco. A joint diagnosis of ONEA's operations identified priority gaps to be addressed in the support. Partners jointly developed a work plan, with objectives, activities, resource requirements and roles.
Fact Sheets
Asia
Water Operators’ Partnership between PDAM Tirta Raharja, Bandung Area, Indonesia – Empresa Metropolitana de Abastecimiento y Saneamiento de Aguas de Sevilla (EMASESA) Spain
The main aim of the Water Operators' Partnership was to improve the non-revenue water levels and the billing accuracy of PDAM Tirta Raharja, Indonesia with support from EMASESA, Spain. A parallel outcome of this collaboration was the increased motivation of staff and workers and the high satisfaction of both operators from the collaboration.
Fact Sheets
Asia
Water Operators’ Partnership between PDAM Tirta Kepri (Tanjung Pinang) Kepulauan Riau Province, Indonesia – PDAM Tirta Raharja (Kabupaten Bandung) Bandung Area, Indonesia
This fact sheet provides an overview of the national Water Operators' Partnership between PDAM Tirta Kepri and PDAM Tirta Raharja in Indonesia.
Fact Sheets
Latin America and the Caribbean
Water Operators’ Partnership between Empresa Municipal de Saneamiento Básico de Puno Sociedad Anónima (EMSAPUNO S.A.) Peru – Companhia de Saneamento de Minas Gerais (COPASA MG) Brazil
This fact sheet shows the highlights og the Water Operators' Partnership between EMSAPUNO Peru and COPASA Brazil.