La presente publicación ofrece orientaciones detalladas sobre la manera en que los operadores que reúnan los requisitos pueden presentar propuestas en el marco del Programa EU-WOP 2, gestionado por GWOPA y financiado por la Unión Europea. Incluye información sobre los objetivos del programa, el proceso y el calendario de presentación, los criterios de admisibilidad, las ventanas de financiación y los ejes temáticos. Asimismo, describe los tipos de asociaciones y actividades admisibles, las normas financieras y el proceso de selección.

La présente publication fournit des orientations détaillées sur la manière dont les opérateurs admissibles peuvent soumettre une proposition dans le cadre de la deuxième phase du programme EU-WOP, géré par le GWOPA et financé par l’Union européenne. Elle présente les objectifs du programme, le processus de candidature et le calendrier, les critères d’admissibilité, les fenêtres de financement ainsi que les leviers thématiques. Elle décrit également les types de partenariats et d’activités admissibles, les règles financières et le processus de sélection.

Bahir Dar, Ethiopia – In a major step towards modernising urban water services, the Bahir Dar Water Supply and Sewerage Service is undertaking a full-scale digital transformation to enhance operations and boost efficiency. Customers are already seeing the benefits through more accurate billing, faster service and a reduction in complaints.

The utility has long faced challenges due to discrepancies between recorded customer data and actual service conditions. These gaps often led to billing errors, revenue losses and customer complaints.

Este folleto ofrece una visión general de la segunda fase del Programa de Asociaciones entre Operadores de Agua de la Unión Europea (EU-WOP), liderado por la Alianza Global de Asociaciones entre Operadores de Agua (GWOPA) de ONU-Hábitat. En él se describen el proceso de presentación de solicitudes, las ventanas de financiación, los criterios de admisibilidad y los plazos clave para las entidades interesadas en establecer o ampliar asociaciones entre operadores homólogos.

Cette brochure présente un aperçu de la deuxième phase du Programme de Partenariats entre Opérateurs de l’Eau de l’Union européenne (EU-WOP), mis en œuvre sous la direction de l’Alliance mondiale des Partenariats entre Opérateurs de l’Eau (GWOPA) d’ONU-Habitat. Elle expose les modalités de candidature, les fenêtres de financement, les critères d’éligibilité ainsi que les principales échéances pour les opérateurs souhaitant établir ou renforcer des partenariats entre pairs.

The European Union Water Operators’ Partnerships (EU-WOP) Programme, funded by the European Union and implemented by GWOPA/UN-Habitat, supports peer-to-peer partnerships between water and sanitation operators. These partnerships strengthen service delivery, build institutional capacity, and expand equitable access to safely managed water and sanitation, particularly for underserved communities.

An information session on the newly launched EU-WOP 2 Call for Proposals will be held on 22 July. The session will include:

This brochure provides an overview of the second phase of the European Union Water Operators’ Partnerships Programme (EU-WOP), led by UN-Habitat’s Global Water Operators’ Partnerships Alliance (GWOPA). It outlines the application process, funding windows, eligibility criteria and key deadlines for utilities wishing to form or expand peer partnerships. The brochure also highlights inspiring WOP stories and the tools available to help applicants find partners and submit strong proposals.

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This publication provides detailed guidance on how eligible operators can submit proposals under EU-WOP Programme 2, managed by GWOPA and funded by the European Union. It includes information on the programme’s objectives, application process and timeline, eligibility criteria, funding windows and thematic levers. It also outlines the types of eligible partnerships and activities, financial rules and selection process.

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The 4th European Water Operators’ Partnerships (WOPs) Enablers’ Dialogue will convene utilities, development agencies, government institutions and financial actors to explore the enabling conditions – legal, financial and institutional – that allow solidarity-based Water Operators’ Partnerships to flourish.

In the heart of Zambia’s Luapula Province, a quiet energy revolution is unfolding. Against the backdrop of an escalating national energy crisis driven by prolonged droughts and erratic rainfall, Luapula Water Supply and Sanitation Company (LpWSC) is lighting the way forward with an innovative biogas energy project – turning waste into watts.