The present report analyses the Water Operators’ Partnership (WOP) between the Compañía Salteña de Agua y Saneamiento S.A. (Aguas del Norte), located in the province of Salta, Argentina, and the Companhia de Saneamento Ambiental do Distrito Federal (Caesb), located in the federal district of Brasília, Brazil. In this WOP, Aguas del Norte is the recipient partner or mentee, while Caesb is the mentor utility. The partnership aims to strengthen technical and organisational capacity of Aguas del Norte through knowledge sharing with Caesb.

The present report describes the Water Operators' Partnership (WOP) between the Office National de l’Électricité et de l’Eau Potable (ONEE, the national water, sanitation and electricity utility for Morocco) headquartered in Rabat, Morocco, and the Syndicat Interdépartemental pour l’Assainissement de l’Agglomération Parisienne (SIAAP, the sanitation utility of greater Paris), France. This ongoing partnership, which began in 2002, aims to strengthen the technical and organizational capacity of ONEE through training and exchange with SIAAP.

The present report analyses the Water Operators’ Partnership between the Water Authority of Fiji (WAF), headquartered in Suva, Fiji, and Hunter Water Australia (HWA), located in Newcastle, Australia. WAF is the mentee partner, while HWA is the mentor utility. The partnership aims to build hands-on knowledge and share working methods to rapidly improve water service performance.

The present report analyses the water operators’ partnership (WOP) between the Empresa Municipal de Saneamiento Básico de Puno Sociedad Anónima (EMSAPUNO S.A.), located in the department of Puno, Peru, and the Companhia de Saneamento de Minas Gerais (COPASA), located in Belo Horizonte, Brazil. In this WOP, EMSAPUNO is the recipient partner or mentee, while COPASA is the mentor utility. The partnership aims to support EMSAPUNO in the development of a water safety plan for the city of Puno’s drinking water supply system.

This case study details the water operators' partnership (WOP) between Belize Water Services (BWS) and Contra Costa Water District (CCWD) in California, United States from 2009-2016.

This fact sheet presents the highlights of the Water Operators' Patnership (WOP) between Aguas del Norte as mentee and Caesb as mentor. The initial focus for the WOP was energy efficiency. Building on this success, the operators extended their partnership and focus on metering, tariffs, IT systems and wastewater treatment.

This Water Operators' Partnership aims to boost the technical and organizational capacity of ONEA Burkina Faso through training and targeted operational assistance from ONEE Morocco. A joint diagnosis of ONEA's operations identified priority gaps to be addressed in the support. Partners jointly developed a work plan, with objectives, activities, resource requirements and roles.

The main aim of the Water Operators' Partnership was to improve the non-revenue water levels and the billing accuracy of PDAM Tirta Raharja, Indonesia with support from EMASESA, Spain. A parallel outcome of this collaboration was the increased motivation of staff and workers and the high satisfaction of both operators from the collaboration.

This fact sheet provides an overview of the national Water Operators' Partnership between PDAM Tirta Kepri and PDAM Tirta Raharja in Indonesia.

This fact sheet shows the highlights og the Water Operators' Partnership between EMSAPUNO Peru and COPASA Brazil.