UN-Habitat’s 2024 Global Water Operators’ Partnerships Alliance Annual Report highlights global efforts to strengthen public water and sanitation utilities through solidarity-based peer support. The report showcases how Water Operators’ Partnerships (WOPs) are helping utilities deliver better, more inclusive services – advancing sustainable urbanization and the human right to water and sanitation.

The Water Operator's Partnership between VEI and Nakuru County from 2017 to 2021 had the main goal to increase and improve water and sanitation services in Nakuru County in line with the Sustainable Development Goals (SDGs), by promoting benchmarking activities, increasing water and sanitation coverage, increasing water supply, improving distribution management (non-revenue water, and establishing a strong customer-support mechanism.

The Water Operators' Partnership between VEI and MWAUWASA aimed to improve the operational and financial performance of MWAUWASA through on-the-job training in the development and implementation of an non-revenue water reduction plan, geographic information systems, online reporting system, asset management, hydraulic modelling, management and leadership training, as well as policy and study development, such as a pro-poor strategy.

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The main objective of the Water Operators' Partnership between World Waternet and SOMAGEP-HER was to strengthen SOMAGEP-HER to provide sustainable water services to urban poor people in Mali by improving the entire organization, including leadership, human resources, finance, customer services, asset management and non-revenue water. The partnership also aimed to increase the utility's revenue and bankability in order to enable SOMAGEP-HER to attract external financing for infrastructure investments.

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The overall objective of this Water Operators' Partnership (WOP) in the framework of WaterWorx between VEI and National Water and Sewerage Corporation (NWSC) was to strengthen NWSC in the sustainable delivery of cost-effective water services to a rapidly growing urban population.