This Annual Report provides an overview of the activities and achievements of the Global Water Operators’ Partnerships Alliance in 2020.

This Annual Report presents the highlights of the activities and achievements of the Global Water Operators’ Partnerships Alliance in 2019.

National Water Operators’ Partnerships are an underused opportunity for locally-led water utility capacity development.

National WOPs are taking place in a number of countries, but as they are generally small in nature and self-funded, they often go under the radar of global WOPs monitoring. Although few studies have been conducted on national WOPs, they are assumed to carry many of the advantages such as easier knowledge sharing owing to similarities in culture, language, laws and policies.

This Annual Report showcases the activities and achievements of the Global Water Operators’ Partnerships Alliance in 2016.

The aim of the paper is to provide the conceptual basis for understanding capacity development and learning approaches in Water Operators' Partnerships (WOPs), that have been arisen from the second Global WOPs Congress, held in Barcelona in November 2013.

This fact sheet informs about the water operators' partnership (WOP) between WAF Fiji and HWA Australia. The partners focused on six priority areas following a dynamic and participatory diagnosis, which resulted in an ambitious one-year work plan. The management of the WOP was informal however followed the initial plan. Classroom and on the job training, frequent remote exchanges and operational assistance visits allowed for the expected objectives to be achieved. This inclusive and novel approach was conductive to rapid change and progress.

The purpose of this publication is to provide information on the functioning of Water Operators'
Partnerships (WOPs) and to highlight the opportunities and preconditions behind this approach. The actions
required by water operators and the financial and practical support necessary from other parties are
illustrated through a series of practical examples. This document aims to share experience in the development of current WOPs and to help motivate interest across a wider set of actors in adopting partnership approaches.

These guidelines were developed by the Indonesia Water Supply Association (PERPAMSI), supporting and facilitating national water operators' partnerships (WOPs).

The guidelines advise on national WOPs based on the Indonesian experience and include a step-by-step guide to the process, covering brokering, diagnosis, work plan development and more.

This report summarizes the proceedings of the second congress GWOPA, held in Barcelona in 2013, with its themes  finance and results of Water Operators' Partnerships (WOPs), learning approaches, capacity development for non-revenue water management, water workers and risk reduction, along with an overview on the regional WOP platforms work, recent performance and future goals.

A performance improvement plan (PIP) is a comprehensive strategic work plan developed to address a variety of utility management issues, with the aim of improving utility performance and enabling the utility to achieve its short- and medium-term objectives. One of these objectives may be improving services to the urban poor.

This guide is a planning tool developed in collaboration with water operators building on lessons learned rom their water operators' partnership (WOP) experience. It provides a practical guidance tool to streamline the WOPs approach.