Worldwide, 2.1 billion people are still without safe water, available whenever they need it. Figures relating to sanitation are even more alarming with 4.5 billion still lacking safe services that protect them from disease.

For most of the world’s population, local public utilities are their lifeline to water and sanitation services. These services are human rights, and access to them underpins virtually every SDG.

This report summarizes the proceedings of the second congress GWOPA, held in Barcelona in 2013, with its themes  finance and results of Water Operators' Partnerships (WOPs), learning approaches, capacity development for non-revenue water management, water workers and risk reduction, along with an overview on the regional WOP platforms work, recent performance and future goals.