Many water utilities all over the world struggle to update their customer database and face enormous challenges with unregistered, unbilled or illegal customers, feeding the commercial Non-Revenue Water.

The WaterWorX partner City of Bulawayo (Zimbabwe’s second largest city) requested Mr. Sjoerd Rijpkema, from the Dutch Vitens, to develop a script to link data from customers in the customer database (BIQ) to all individual properties, captured in the cadastral map of Bulawayo.