Many water utilities all over the world struggle to update their customer database and face enormous challenges with unregistered, unbilled or illegal customers, feeding the commercial Non-Revenue Water.

The WaterWorX partner City of Bulawayo (Zimbabwe’s second largest city) requested Mr. Sjoerd Rijpkema, from the Dutch Vitens, to develop a script to link data from customers in the customer database (BIQ) to all individual properties, captured in the cadastral map of Bulawayo.

A 3-month successful mission on Management Information between VEI Dutch Water Operators & Mandalay City Development Committee took place in November as part of WaterWorX program

The Mandalay City Development Committee (MCDC) is the administrative body of Mandalay, the second largest city in Myanmar. The municipality has the Water and Sanitation department (WSD) as one of its responsibilities, tasked with supplying water and sanitation to the population of Mandalay, now estimated at almost 1.5 million.