During a field visit at a well of the Indonesian water company Perumda Sragen, Harrie Timmer, hydrologist at WaterWorX mentor utility Oasen, saw how employees desperately tried to get sand out of the wells. In vain.

A tapestry on the wall and comfortable chairs create a homely atmosphere in the newly opened customer room. With what seemingly small changes to a business space, WaterWorX Indonesian local utility Perumda Sragen took a big step.

Allowing data from different systems to appear in one dashboard without manual work. That is the challenge that Angela van den Berg, Information Architect at Oasen, in The Netherlands, is taking up with the WaterWorX team from the Indonesian partner water company Perumda Sragen.

The project kicked off to a good start at the beginning of 2020 during a company visit by van den Berg in Indonesia. Unfortunately, the Coronavirus threw a spanner in the works and the follow-up had to continue online.