In the traditional planning of maintenance routines, focus was almost exclusively on the asset condition and assets are replaced only when they are (known to be) about to fail. However, modern asset management understands that the asset's condition should only be part of the total assessment, another essential part being the consequence of failures. From this conception, risk-based renewal planning is now at the heart of infrastructure asset management.

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Under the BEWOP initiative, IHE Delft Institute for Water Education has designed the Utility Management Simulation Game (UMSG) as a learning tool to develop awareness and knowledge of the processes of strategic planning within utilities. The game can be used as a team-building or learning exercise for students, utility staff or other water professionals. The UMSG is played with a facilitator or trainer who guides discussions on how decisions, trade-offs and actions play out in everyday business practices, and throws in some surprise elements. The game draws from real cases an

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under the BEWOP initiative, IHE Delft Institute for Water Education has developed the Green Utility Toolkit as a self-assessment strategic planning and monitoring tool for water and wastewater utilities that are interested and willing to improve their practices in a sustainable and environmentally-conscious manner. As such, the terms ‘green’ and ‘greening’ refer to the processes and activities that can be implemented by utilities to support their development along the three pillars of sustainability – social, environmental and economical – while considering a long-term business horizon.

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Under the BEWOP initiative, IHE Delft Institute for Water Education has developed this toolkit as a financial model that projects the cash flows for the utility's pre-paid meter programme, based on a set of assumptions made by the user, and computes the project's internal rate of return. By working with different sets of assumptions, the user will understand the major factors that contribute to the financial viability of using pre-paidmeters as a pro-poor strategy. This manual helps the user navigate through the financial toolkit.

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Developed by IHE Delft Institute for Water Education under the BEWOP initiative, this manual serves as a guide for the preparation of a Quality Control Handbook for processes related to water and wastewater treatment. A Quality Control Handbook describes activities and procedures necessary to ensure provision of quality products and services by a water utility. Proper documentation of the processes for water and wastewater treatment allows concerned employees to appropriately address, repair and report to management any operational defects or deviations from standard operating procedures.

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The objective of this tool is to help water operators decide which parameters to monitor in each step of the water treatment and distribution process, from catchment to consumers. Designed by IHE Delft Institute for Water Education under the BEWOP initiative, this tool can also support local, national and international organizations in charge of designing plans for monitoring drinking water quality.

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Water issues tend to be intrinsically linked to technical challenges. This tool invites readers to consider aspects of governance alongside technical dimensions when analysing and assessing water supply.

The tool aims to support professionals in water utilities, acting as a guideline to reflect and discuss water governance challenges and alternatives. This framework supports users to critically articulate objectives, opportunities, and challenges towards water and sanitation development.

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