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The WOP is aimed to strengthen technical and organizational capacity of ONEE through knowledge sharing with SIAAP, besides technical support and training, mostly for water sanitation purposes. Self-facilitated and financed, the WOP progresses at its own pace, in response to the needs of the partners, being the knowledge sharing currently through direct interaction between the respective technical departments.

This Water Operators' Partnership aims to boost the technical and organizational capacity of ONEA Burkina Faso through training and targeted operational assistance from ONEE Morocco. A joint diagnosis of ONEA's operations identified priority gaps to be addressed in the support. Partners jointly developed a work plan, with objectives, activities, resource requirements and roles.

The main aim of the Water Operators' Partnership was to improve the non-revenue water levels and the billing accuracy of PDAM Tirta Raharja, Indonesia with support from EMASESA, Spain. A parallel outcome of this collaboration was the increased motivation of staff and workers and the high satisfaction of both operators from the collaboration.

This fact sheet provides an overview of the national Water Operators' Partnership between PDAM Tirta Kepri and PDAM Tirta Raharja in Indonesia.

This fact sheet shows the highlights og the Water Operators' Partnership between EMSAPUNO Peru and COPASA Brazil.

This report summarizes the proceedings of the second congress GWOPA, held in Barcelona in 2013, with its themes finance and results of Water Operators' Partnerships (WOPs), learning approaches, capacity development for non-revenue water management, water workers and risk reduction, along with an overview on the regional WOP platforms work, recent performance and future goals.

A performance improvement plan (PIP) is a comprehensive strategic work plan developed to address a variety of utility management issues, with the aim of improving utility performance and enabling the utility to achieve its short- and medium-term objectives. One of these objectives may be improving services to the urban poor. This guide is a planning tool developed in collaboration with water operators building on lessons learned rom their water...

The Water Operators' Partnership (WOP) between Bulawayo City Council, Zimbabwe, and )eThekwini Water and Sanitation, City of Durban, South Africa, which was facilitated by the Australian Agency for International Development, World Vision and Department of Trade and Industry, South Africa, was to reduce the vulnerability to waterborne diseases through improved sewerage, water supply systems, capacity-building and hygiene promotion in Bulawayo City...

This Annual Report provides an overview of the activities and achievements of the Global Water Operators’ Partnerships Alliance in 2013.

The aim of the paper is to provide the conceptual basis for understanding capacity development and learning approaches in Water Operators' Partnerships (WOPs), that have been arisen from the second Global WOPs Congress, held in Barcelona in November 2013. The paper also makes an important initial contribution to the Boosting Effectiveness of Water Operators' Partnerships (BEWOP) project, a five-year collaboration between UN-Habitat's Global Water...

The Water Operators' Partnership (WOP) between Mwanza Urban Water and Sewerage Authority (MWAUWASA), Tanzania, and Dunea N.V., Netherlands, which was facilitated by the European Commission through the European Union Water Facility – Partnerships for Capacity Development in the Africa Caribbean Pacific Water and Sanitation Sector, aimed for developing affordable and sustainable water and wastewater services for the Mwanza urban area and improved...

Water Operators' Partnership (WOP) between Fundo de Investimento e Património do Abastecimento de Água (FIPAG), Mozambique Vitens-Evides International, Netherlands, which was facilitated by the Ministry of of Foreign Affairs of the Netherlands through its Directorate‑General for International Cooperation, helped develop and improve sustainable water supply services in the cities of Chókwè, Inhambane, Maxixe and Xai-Xai.