Working Areas
Billing & Collection Efficiency
Customer Relations
Non-Revenue Water (NRW 1): Commercial Losses Management
Other
Organizations Involved
Taraba State Water Supply Agency — Lead Mentee
Bauchi State Water Board — Lead Mentor
SDGs
6.4Increased water-use efficiency and sustainable withdrawals and supply of freshwater
Project description
The WOP between Bauchi State Water & Sewerage Corporation (Bauchi, Nigeria) and Taraba State Water Supply Agency (Nigeria, Jalingo) was established in September 2014 for a duration of 2 months with the objective to strengthen the capacity of the mentee in the areas of business planning, financial management, customer relations, communication, billing and collection operations. Additionally, this WOP aimed to improve non-revenue water and water loss.
Most significant results
Needs assessment and development of Work Plan.