Status:
Complete
Location:
Kinshasa - Democratic Republic of the Congo
Region:
Africa
Total cost:
USD $0
Duration:
11 months 3 weeks
Start:
03 February 2011
End:
02 February 2012
Working Areas
Billing & Collection Efficiency
Non-Revenue Water (NRW 1): Commercial Losses Management
Organizations Involved
Regie de Distribution d'Eau de la République Démocratique du Congo — Lead Mentee
Société Sénégalaise des Eaux — Lead Mentor
Water Operators Partnerships - WOP-AFRICA
Broker
Project description
The aim of this WOP is to better understand the internal data collection and monitoring of key performance indicators.
Project main objectives
better internal data collection and monitoring of key performance indicators.
the mentor SDE conducts a diagnosis together with REGIDESO's teams to understand the roots of the NRW high ratio. The overall objective is to come up with a multi-aspect short term Performance Improvement Plan. The productivity ratio of the network should increase from 54% to 65%.