Working Areas
Business Planning
Information & Technology (GIS, IMIS, Smart Systems…)
Operation & Maintenance
Organizations Involved
Office National de l'Eau et de l'Assainissement de Burkina Faso — Lead Mentee
Société Wallonne Des Eaux — Lead Mentor
SDGs
6.1Universal and equitable access to safe and affordable drinking water for all
Project description
This WOP between L'Office National de l'Eau et de l'Assainissement (ONEA) and the Société Wallonne des Eaux (SWDE) was established in 2012 with the main objective of developing relevant operational and managerial indicators and optimizing the information flow. The indicators have been reviewed and reduced to a small number of well-defined key indicators, which led to a clearer overall strategic vision.
Project main objectives
• Technical assistance and training in order to provide methods for the development of relevant performance indicators at operational and managerial level
• Establishment of dashboards
• Implementation of monitoring indicators
• Optimization of information flow
• Automation of indicator calculation
• Establishment of dashboards
• Implementation of monitoring indicators
• Optimization of information flow
• Automation of indicator calculation
Most significant results
1) Clear distinction between strategic and operational indicators
2) Strategic Indicators developed (Balanced Scorecard) and operational indicators defined in relation to the objectives of each process
3) Simplification: Indicators have been reviewed and reduced to a small number of well-defined key indicators.
4) Clearer vision of the overall strategy
2) Strategic Indicators developed (Balanced Scorecard) and operational indicators defined in relation to the objectives of each process
3) Simplification: Indicators have been reviewed and reduced to a small number of well-defined key indicators.
4) Clearer vision of the overall strategy
Challenges
Lack of staff commitment