Status:
Complete
Location:
Kitwe - Zambia
Region:
Africa
Total cost:
USD $60,000
Duration:
1 year 2 months
Start:
02 December 2013
End:
02 February 2015
Working Areas
Non-Revenue Water (NRW 1): Commercial Losses Management
Service in Low-Income Areas
Organizations Involved
Nkana Water and Sewerage Company, Zambia — Lead Mentee
Swaziland Water Services Corporation — Lead Mentor
Water Operators Partnerships - WOP-AFRICA
Funder
The OPEC Fund for International Development (OFID)
Funder Supporting Org
The Global Water Operators’ Partnerships Alliance
Broker
SDGs
6.4Increased water-use efficiency and sustainable withdrawals and supply of freshwater
Project description

The aim of this WOP is to develop a medium-term Performance Improvement Plan, and implement a short term action plan



Objectives



Developing PiP (Performance Improvement Plan)


Most significant results

Expected Results

1. Development of fundable Performance Improvement Plans (PIPs) for further improvement of services.

2. Beneficiary operators have enhanced knowledge and skills to address operational shortcomings and to manage loans.

3. Beneficiary operators have a clear understanding of their hard (infrastructural) and soft (skills development) needs.

4. Development of a fundable Performance Improvement Plan