Working Areas
Production Processes & Service Quality & Water Safety (Drinking Water)
Service in Low-Income Areas
Waste-water Collection & Treatment
Organizations Involved
Thua Thien Hue Water Supply Joint Stock Company — Lead Mentee
Yokohama Waterworks Bureau — Lead Mentor
WaterLinks
—
Broker
SDGs
6.1Universal and equitable access to safe and affordable drinking water for all
Project description
This WOP aim to improve HueWACO’s water quality management and increase customer satisfaction
Project main objectives
to improve HueWACO’s water quality management and increase customer satisfaction
Most significant results
Through this partnership, HueWACO and YWWB together were able to: develop a comprehensive water quality management plan; increase the number of sampling points along the water supply system; improve treatment plant operations; carry-out data collection and mapping of the network; and use new information to devise a customer satisfaction improvement plan.