Water Operators’ Partnership between PDAM Tirta Raharja, Bandung Area, Indonesia – Empresa Metropolitana de Abastecimiento y Saneamiento de Aguas de Sevilla (EMASESA) Spain

The main aim of the Water Operators' Partnership was to improve the non-revenue water levels and the billing accuracy of PDAM Tirta Raharja, Indonesia with support from EMASESA, Spain. A parallel outcome of this collaboration was the increased motivation of staff and workers and the high satisfaction of both operators from the collaboration.