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This report summarizes the outcomes of the Third Global WOPs Congress that took place in Barcelona, Spain in September 2015.

This guidebook is designed to help utilities identify and assess climate change manifestations that impact adversely on their operations and formulate a credible response.

The present report analyses the water operators’ partnership (WOP) between the Empresa Municipal de Saneamiento Básico de Puno Sociedad Anónima (EMSAPUNO S.A.), located in the department of Puno, Peru, and the Companhia de Saneamento de Minas Gerais (COPASA), located in Belo Horizonte, Brazil. In this WOP, EMSAPUNO is the recipient partner or mentee, while COPASA is the mentor utility. The partnership aims to support EMSAPUNO in the development...

This fact sheet details the water operators' partnership (WOP) between Belize Water Services and Contra Costa Water District (California, USA).

This fact sheet showcases the water operators' partnership between Water Operators’ Partnership between OWMCP Suriname and WWN & WRIJ Netherlands. From 2008 to 2012, the WOP involved numerous technical visits to develop work on management capacity, design and communication.

The present report analyses the Water Operators’ Partnership between the Water Authority of Fiji (WAF), headquartered in Suva, Fiji, and Hunter Water Australia (HWA), located in Newcastle, Australia. WAF is the mentee partner, while HWA is the mentor utility. The partnership aims to build hands-on knowledge and share working methods to rapidly improve water service performance.

This Annual Report reflects the activities and achievements of the Global Water Operators’ Partnerships Alliance in 2014

The present report analyses the Water Operators’ Partnership (WOP) between the Compañía Salteña de Agua y Saneamiento S.A. (Aguas del Norte), located in the province of Salta, Argentina, and the Companhia de Saneamento Ambiental do Distrito Federal (Caesb), located in the federal district of Brasília, Brazil. In this WOP, Aguas del Norte is the recipient partner or mentee, while Caesb is the mentor utility. The partnership aims to strengthen...

The present report describes the Water Operators' Partnership (WOP) between the Office National de l’Électricité et de l’Eau Potable (ONEE, the national water, sanitation and electricity utility for Morocco) headquartered in Rabat, Morocco, and the Syndicat Interdépartemental pour l’Assainissement de l’Agglomération Parisienne (SIAAP, the sanitation utility of greater Paris), France. This ongoing partnership, which began in 2002, aims to...

This fact sheet informs about the water operators' partnership (WOP) between WAF Fiji and HWA Australia. The partners focused on six priority areas following a dynamic and participatory diagnosis, which resulted in an ambitious one-year work plan. The management of the WOP was informal however followed the initial plan. Classroom and on the job training, frequent remote exchanges and operational assistance visits allowed for the expected...

These guidelines were developed by the Indonesia Water Supply Association (PERPAMSI), supporting and facilitating national water operators' partnerships (WOPs). The guidelines advise on national WOPs based on the Indonesian experience and include a step-by-step guide to the process, covering brokering, diagnosis, work plan development and more.

This fact sheet presents the highlights of the Water Operators' Patnership (WOP) between Aguas del Norte as mentee and Caesb as mentor. The initial focus for the WOP was energy efficiency. Building on this success, the operators extended their partnership and focus on metering, tariffs, IT systems and wastewater treatment.