Estado:
Complete
Location:
Cebu City - Philippines
Region:
Asia
Total cost:
USD $127,000
Duration:
2 years 5 months
Start:
30 June 2008
End:
30 December 2010
Working Areas
Asset Management
Non-Revenue Water (NRW 1): Commercial Losses Management
Operation & Maintenance
Other
Organizations Involved
Metro Cebu Water District — Lead Mentee
City West Water Ltd. — Lead Mentor
Asian Development Bank (ADB)
Facilitator
WaterLinks
Broker
Project description
The WOP aim is to provide the recipient MCWD with better approach, methodologies and practices; improving
Project main objectives
to provide the recipient MCWD with better approach, methodologies and practices; improving it`s management practices in order to reduce non-revenue-water;

major areas for twinning support:
- NRW reduction
- improving distribution performance through hydraulic modeling and other means
- Data Management ( best use of GIS for effective asset management
- MIS methods and systems
Most significant results
Metro Cebu Water District
- The WOP provided an effective and low cost approach to NRW reduction through competency development and use of improved leak detection equipment;
- Insights into new policy approaches and best practices were gained from tutorials and courses in asset management, organizational structure, performance management, key performance indicators, customer service and financial management;
- Staff development took place through interaction/discussion with CWW senior managers and engineers during field activities in Cebu and Melbourne;
- The WOP enabled networking with other utilities in the region through participation in WOP conferences;
- Asset management - fundamental to water utility management worldwide - was introduced;
- MCWD is now better equipped to solve its problems based on its experience of jointly working on the problems with CWW mentoring and guidance.

City West Water
- A WOP is a great way to develop new staff, while also potentially providing a new interest for long-time employees;
- It is an effective way to exercise corporate social responsibility and has been identified as the most efficient way of helping developing countries;
- Partnership is also an inexpensive way to lift a company’s profile internationally and provides those involved with perspectives on the state of the world’s water not available in other ways;
- But most of all, a WOP is simply good fun and the friendships made live on well beyond the close of the partnership.