Working Areas
Non-Revenue Water (NRW 1): Commercial Losses Management
Service in Low-Income Areas
Other
Organizations Involved
Perusahaan Daerah Air Minum Pemerintah Kota Denpasar — Lead Mentee
Ranhill Utilities Berhad — Lead Mentor
WaterLinks
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Broker
United States Agency for International Development (USAID)
—
Funder
SDGs
6.1Universal and equitable access to safe and affordable drinking water for all
6.4Increased water-use efficiency and sustainable withdrawals and supply of freshwater
Project description
The WOP focuses on improving water distribution system management (including services expansion) and helps to strengthen the capacity of PDAM Kota Denpasar to manage NRW and pressure, to enable continuous water supply and to recognize practical innovations and technologies employed by Ranhill Utilities. The WOP also explores opportunities to expand and distribute water supply to Denpasar’s marginalized communities.
GENERAL WOP INFORMATION
GENERAL WOP INFORMATION
Project main objectives
The main objectives of this WOP are to:
• Enhance capacity of PDAM Kota Denpasar to ensure new and/or improved water supply provision (e.g. continuity)
• Transfer practical knowledge in improving water distribution including NRW reduction, pressure management, network analysis, and other pertinent focus areas
• Explore services expansion to urban poor communities in Denpasar
• Institutional change
• Enhance capacity of PDAM Kota Denpasar to ensure new and/or improved water supply provision (e.g. continuity)
• Transfer practical knowledge in improving water distribution including NRW reduction, pressure management, network analysis, and other pertinent focus areas
• Explore services expansion to urban poor communities in Denpasar
• Institutional change
Most significant results
1) Technical improvements:
• NRW reduced at DMA Pilot area in Serangan (2014)
• Pipe replacement of 2.8 kilometers enabling the connection of 300 households in Serangan
• Improved supply hours and pressure management
2) Individual capacity
• Increased knowledge of staff on NRW
• DMA establishment and management including step test, ZPT
3) Organizational changes
• Creation of NRW Department with trained staff
• Increased awareness of PDAM’s Management and staff to NRW
• Increased spirit of staff and Support from Management
4) Institutional leverage
• Collaboration among various organizations: Borouge, PERPAMSI, WaterLinks and Ranhill Utilities
• New model of working with government agencies, LGU, the private sector and NGO towards providing water to poor households.
• NRW reduced at DMA Pilot area in Serangan (2014)
• Pipe replacement of 2.8 kilometers enabling the connection of 300 households in Serangan
• Improved supply hours and pressure management
2) Individual capacity
• Increased knowledge of staff on NRW
• DMA establishment and management including step test, ZPT
3) Organizational changes
• Creation of NRW Department with trained staff
• Increased awareness of PDAM’s Management and staff to NRW
• Increased spirit of staff and Support from Management
4) Institutional leverage
• Collaboration among various organizations: Borouge, PERPAMSI, WaterLinks and Ranhill Utilities
• New model of working with government agencies, LGU, the private sector and NGO towards providing water to poor households.