Working Areas
Non-Revenue Water (NRW 1): Commercial Losses Management
Operation & Maintenance
Organizations Involved
Da Nang Water Supply Company — Lead Mentee
Hai Phong Water Supply Company — Lead Mentor
Asian Development Bank (ADB)
—
Broker
SDGs
6.4Increased water-use efficiency and sustainable withdrawals and supply of freshwater
Project description
This WOP focuses on the areas offering improvement and impact upon NRW, increasing productivity and strengthening management
Project main objectives
Twinning support focuses on the areas offering improvement and impact upon the results for DAWACO namely:
1) Reducing 40% NRW. Proposals have been made by DAWACO to tackle this issue - but it seems that the plans may be over reliant on engineering solutions - involving significant cost to upgrade the distribution system. Opportunities exist in metering and detecting illegal connections, apart from active leak detection and pipe replacement;
2) Increasing productivity - compared to HAWASU there is considerable scope to rationalize meter reading and collectors (around 100 staff in DAWACO). This issue of greater productivity extends to re assessing the personnel practices on hiring, training and appraisal;
3) Strengthening management - there is scope to make DAWACO more professional and results oriented by reducing compartmentalization and encouraging greater cooperation among departments.