Digitalization is reality in water and sanitation utilities worldwide. But digital solutions can be radically different depending on the context in which they are applied. Most research till date has focused on high-income countries, whereas low- and middle-income setting are under explored.
In this online event, we will reflect on digitalization journeys of water and sanitation utilities in low- and middle-income settings. The event will be composed by two parts:
1. A webinar is open to anyone interested, with a special focus on staff from water and sanitation utilities. The goal is to present a snapshot of practices in low- and middle-income countries. The speakers are:
- Aline Machado Da Matta, Head of UNITAC – United Nations Innovation Technology Accelerator for Cities/Senior Programme Management Officer, UN-Habitat - Opening remarks
- Zach White (GSMA, UK) - Water utility digitalization in low- and middle-income country contexts
- Shem Otieno (KIWASCO, Kenya) - Digitalization journey of Kisumu Water and Sanitation Company
- Mohammad Abdullah (KWASA, Bangladesh) - Experience of Khulna WASA on the implementation of incremental digitalization and challenges encountered
- Alejandro Capizzano (OSSE, Argentina) - How digitalization helps well-pump maintenance management
- Beatrice Barresi (European Space Agency, the Netherlands) - Space for water and sanitation
2. A closed workshop for EU-WOP partners only. The goal is to create a space for sharing experiences on various utilities' digitalization journey. Following the workshop, participants may be able to adapt their approach based on lessons learned from peer utilities and/or support other utilities in overcoming shared challenges.