BEWOP Tool Series: Water Utility Management. Operational Tool. Simulation Game

Under the BEWOP initiative, IHE Delft Institute for Water Education has designed the Utility Management Simulation Game (UMSG) as a learning tool to develop awareness and knowledge of the processes of strategic planning within utilities. The game can be used as a team-building or learning exercise for students, utility staff or other water professionals. The UMSG is played with a facilitator or trainer who guides discussions on how decisions, trade-offs and actions play out in everyday business practices, and throws in some surprise elements. The game draws from real cases and practical experience of experts, which allows participants to experience utilities' decision-making dilemmas in a safe environment.Access the Utility Management Simulation Game here.